JEFF's Story
Jeff is a property owner and landlord of a 5-bedroom property in Mount Pleasant, Swansea, he had faced numerous challenges before reaching out to HassleFree HMO.
His previous property management company, a well-known student letting agency in Swansea, had been consistently unreliable. They were poor at rent collection, leaving Jeff chasing tenants for payments month after month, and they were equally negligent when it came to maintenance issues.
In Jeff's words; it was a constant struggle to get them to address problems, and their lack of communication only added to his frustration.
Exhausted by this, he was unsure whether to trust another property manager or manage himself, but after hearing positive feedback from a friend who had already started using HassleFREE HMO services, he decided to give it a try.
JEFF's view on hasslefree hmo
As a property owner/landlord of a 5 bedroom property in Mount Pleasant, Swansea I must admit that I was a little sceptical when I contacted Patryk at HassleFree HMO and heard what he had to offer as a property manager.
Seemed too good to be true, but as a friend had already started using his services I thought I would give it a go. Mainly because the previous company who managed the property, (a well known Student Let company in Swansea), were absolutely terrible at both rent collection and dealing with maintenance issues.
Patryk has been the complete opposite and it has been such a relief. He has surpassed my expectations by a mile and has done everything promised to a very high standard. He has cosmetically refurbished the entire house at no extra cost to myself, making it much more comfortable and desirable to tenants.
I now have a guaranteed rental income every month for the duration of the 3 year contract and the peace of mind that I no longer have to chase a letting company like I did before. I really can't recommend Patryk enough! Top service.
- Jeff - Landlord
JEFF's property once we completed refurbishment
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